Mezco Toyz Mezco Designer Series MDS A Nightmare on Elm Street Mega Scale Talking Freddy Krueger Figure

Purchased this doll twice , first from DollsByDorcel then again directly from Fun.com. Both orders arrived defective with the doll stuttering when you press the talk button. I thought maybe the first time from DollsByDorcel could have been drop shipped and this quality may be lacking but when I ordered from fun.com for the second order , it was the same thing. Stuttering when press the talk button. As a new item , I feel this should not happen. Especially as a collector who does not want to open the box. Unfortunately , I will never order here again nor would I recommend which sucks because they have some great toys. This is just my experience.